TERMS & CONDITIONS

 

Vintage London Star Ltd

 

Last Updated: 17 November 2025

 

 

1. Company Information

 

Vintage London Star Ltd

Company Number: 16843553

Email: info@vintagelondonstar.com

Website: https://vintagelondonstar.com

 

Vintage London Star Ltd specialises in vintage electronics, including VHS/S-VHS players, DVD/Blu-ray recorders, Hi-Fi systems, and accessories.

 

 

2. Use of Our Website

 

By using our website, you confirm:

 

✔ You are at least 18 years old.

✔ You will provide accurate information.

✔ You will not misuse the website or attempt to harm it.

✔ You agree to all policies (Privacy Policy, Shipping Policy, Refund Policy, Cookie Policy).

 

We may refuse service to anyone acting fraudulently, abusively, or unlawfully.

 

 

3. Product Information & Condition

 

All items are described honestly and accurately to the best of our knowledge.

 

3.1 Vintage & Electronic Equipment

 

Many items listed are:

 

✔ vintage

✔ discontinued

✔ used

✔ refurbished

✔ or factory-sealed but old stock

 

This means:

 

✔ slight cosmetic signs may exist

✔ components may show age

✔ boxes may have storage wear

✔ performance varies by model

 

3.2 Condition & Testing

 

Unless clearly stated otherwise:

• All used items are cleaned, serviced, and tested before sale.

• Brand new sealed items have not been opened or tested.

• Some older products may have minor expected ageing typical of vintage electronics.

 

3.3 Compatibility

 

It is the buyer’s responsibility to check:

 

✔ TV compatibility (PAL/NTSC/SECAM)

✔ Voltage compatibility

✔ Required cables (HDMI, SCART, RCA)

✔ Regional playback compatibility

 

We are happy to assist before purchase.

 

 

4. Pricing & Payment

 

4.1 Prices

 

All prices on our website are shown in Great British Pounds (GBP).

 

4.2 Payment Methods

 

We securely accept:

 

✔ Debit & Credit Cards (via Stripe)

✔ PayPal

 

4.3 Security

 

We do not store or access your full card details.

All payments are encrypted via Stripe/PayPal.

 

4.4 Taxes

 

Vintage London Star Ltd is not VAT-registered at present.

Prices shown are final.

 

 

5. Orders & Contract

 

When you place an order:

 

1️⃣ You receive an email confirming your order was received.

2️⃣ We then process and dispatch your item.

3️⃣ Your order becomes a legally binding contract once it is accepted and shipped.

 

We may cancel an order if:

• the item is unavailable

• payment fails

• we detect fraud or suspicious activity

• shipping location is not supported

 

If cancelled, any payment will be refunded.

 

 

 

6. Shipping & Delivery

 

Full details are in our Shipping Policy, but key terms include:

 

✔ Dispatch Time

 

Items are usually dispatched within 1–3 working days.

 

✔ Delivery Services

 

We use trusted couriers such as:

• Royal Mail

• ParcelForce

• UPS / DHL (when applicable)

 

✔ Delays

 

Delivery times are estimates and may vary due to courier issues, strikes, weather, or customs delays.

 

✔ Incorrect Address

 

Customers are responsible for providing the correct delivery address.

Orders shipped to an incorrect address cannot be refunded until the parcel is returned.

 

 

7. Returns & Refunds

 

Full details are in our Refund Policy.

 

7.1 Change of Mind

• Must be returned unused, in original condition, within 14 days.

• Buyer pays return postage.

• A restocking fee may apply.

 

7.2 Faulty on Arrival

 

If an item arrives faulty, you must notify us within 48 hours with:

 

✔ clear photos

✔ video evidence

✔ order number

 

We will assist with troubleshooting or return options.

 

7.3 Items Not Eligible for Return

 

For health, safety, and product protection reasons, the following cannot be returned:

• Items damaged by misuse

• Items opened or modified by the customer

• Items sold as used, vintage, or as-is

• Media formats (VHS tapes, DVDs, CDs)

• Consumables (batteries, cleaning supplies)

 

 

8. Warranty

 

Because we sell vintage and discontinued electronics, we cannot offer long-term warranties.

 

✔ Used or vintage items

 

Covered only for 48 hours on arrival to report faults.

 

✔ Brand new sealed items

 

Covered only for faults that occurred prior to purchase (must be reported within 48 hours of delivery).

 

We are not responsible for:

• Damage caused by the buyer

• Incorrect voltage usage

• Wear and tear due to age

• Future technical failures typical of vintage electronics

 

 

9. Limitation of Liability

 

Vintage London Star Ltd is not liable for:

• Loss of data or recordings

• Compatibility issues with your equipment

• Damage caused by incorrect cables, voltage, or improper setup

• Any indirect or consequential damages

• Any loss resulting from misuse or unauthorised repair

 

Our total liability will never exceed the item’s purchase price.

 

 

10. User Accounts

 

If you create an account:

 

✔ You must keep your login details secure

✔ You are responsible for activity under your account

✔ You may request deletion at any time

 

We may suspend accounts that violate policies.

 

 

11. Intellectual Property

 

All images, text, logos, product descriptions, and content on the site belong to:

 

Vintage London Star Ltd

 

You may not copy, reuse, or republish them without permission.

 

 

12. Governing Law

 

These Terms & Conditions are governed by:

 

✔ UK Law

✔ Courts of England & Wales

 

 

13. Changes to These Terms

 

We may update these Terms occasionally.

The updated version will be posted on this page.

 

 

14. Contact Us

 

For any questions:

 

📧 info@vintagelondonstar.com

Vintage London Star Ltd