Panasonic DMR-HWT250EB

£529.00

Panasonic DMR-HWT250EB 1TB HDD Dual Tuner Freeview Digital TV Recorder Brand New

1 in stock

Description

Panasonic DMR-HWT250EB Freeview Play 1TB Smart HDD Recorder
Brand New – Factory Sealed | Dual HD Tuners | 4K Upscaling

Product Overview
The Panasonic DMR-HWT250EB is a Freeview Play Smart HDD Recorder with a massive 1TB internal hard drive, allowing you to record, stream, and enjoy your favourite TV shows with ease. Compact yet powerful, this recorder supports dual tuners for simultaneous recording, Freeview Play catch-up services, and 4K upscaling playback – giving you the best of both broadcast and digital worlds.
Perfect for:
*  Recording and archiving live TV shows & films
*  Storing up to 1724 hours of content on the 1TB HDD
*  Streaming apps like Netflix, Amazon Prime & BBC iPlayer
*  Playback of 4K MP4, MKV, Xvid, AVCHD, JPEG & more

General Information
Brand: Panasonic
Model: DMR-HWT250EB
Type: Smart Network HDD Recorder
Hard Drive: 1TB Internal HDD
Recording Time: Up to 1724 hours (EP mode)
Tuners: Dual DVB-T2 HD tuners
Region: UK/Europe (PAL DVB-T2)
Connectivity: HDMI, Ethernet, Wi-Fi, USB, Coaxial Digital Out
Dimensions: 300 × 52 × 190 mm
Weight: 1.6 kg
Condition: Brand New – Factory Sealed

What’s Included (Factory Sealed Package)
✔️ Panasonic DMR-HWT250EB Unit (Brand New & Sealed)
✔️ Original Remote Control
✔️ 2x Panasonic Batteries (for remote)
✔️ HDMI Cable
✔️ Power Cable (UK Plug)
✔️ Quick Start Guide & Full User Manual
✔️ Factory Box Packaging (unopened)

Key Features
✔️ 1TB Hard Drive Storage – Record up to 1724 hours of content
✔️ Dual HD Tuners – Watch one channel while recording another
✔️ Freeview Play – Catch-up TV with BBC iPlayer, ITV Hub, All 4, My5 and more
✔️ 4K Upscaling – Enjoy older content with enhanced sharpness
✔️ Smart Streaming – Netflix, Amazon Video, YouTube & more built-in
✔️ TV Anywhere App – Set recordings remotely & stream content around your home
✔️ DLNA Support – Stream content between devices on your home network
✔️ USB Ports – Connect external storage, play media files directly
✔️ Wide Media Support – MP4, MKV, Xvid, AVCHD, JPEG, FLAC, MP3, AAC, WAV

Technical Performance
The DMR-HWT250EB combines traditional broadcast recording with modern smart features. Its dual tuners allow simultaneous recording of two HD channels, while the Freeview Play EPG lets you scroll back 7 days and forward 8 days to catch missed content.
The 1TB HDD provides enormous storage capacity, and Panasonic’s intelligent compression modes allow you to balance picture quality with storage space. With 4K upscaling and full format support (including MKV, FLAC & JPEG), it is as versatile for media playback as it is for recording.

Why Buy From Vintage London Star?
✔️ Over 32 years’ experience in VHS/DVD/HDD technology
✔️ All stock is genuine Panasonic – brand new & sealed
✔️ Trusted UK Seller – eBay Verified: London_Star_2013
✔️ Fast Dispatch – ships within 1–2 working days
✔️ Professional Service – every customer treated like family

Shipping & Packaging
Ships in 24–48 hours (tracked & insured)
UK: Royal Mail 24 / DPD
Worldwide: DHL / UPS / Royal Mail International
Factory-sealed box will be double-boxed & padded for protection
Includes a printed thank-you letter

Terms of Sale
No Returns Accepted once factory seal is broken
✔️ Brand new – unopened – as described
Please review photos & description carefully
Questions welcome anytime

Vintage Item Disclaimer
Although brand new, this model is now discontinued by Panasonic
Box may show minor storage marks (but factory seal intact)
Fully covered by Panasonic’s reliability & build quality

Copyright Notice
This description & layout are original work by Vintage London Star.
Do not copy – offenders will be reported .
© All Rights Reserved – Vintage London Star

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Shipping and Delivery
Shipping Policy
 
Vintage London Star Ltd
 
Last Updated: 17 November 2025
 
Thank you for shopping with Vintage London Star Ltd.
We take great pride in packing and shipping all items with the highest level of care to ensure safe delivery, especially fragile vintage electronics.
 
This Shipping Policy explains how your orders are processed, packed, shipped, and delivered.
 
 
1. Company Information
 
Vintage London Star Ltd
Company No. 16843553
Email: info@vintagelondonstar.com
Website: https://vintagelondonstar.com
 
 
2. Dispatch Time
 
✔ Standard Handling Time
 
Orders are usually dispatched within:
 
📌 1–3 working days (Monday–Friday)
 
✔ Busy periods
 
During peak times (holidays, weekends, high order volume), dispatch may take an additional day.
 
✔ Same-Day Shipping
 
Not guaranteed, but if the order is received early and the courier collection time allows, we may ship the same day.
 
 
3. Shipping Services We Use
 
We only use trusted, reliable UK couriers:
 
✔ Royal Mail
✔ ParcelForce
✔ UPS
✔ DHL (for international shipments)
✔ DPD (in some cases)
 
The courier is chosen based on:
•Item weight
•Item value
•Destination
•Service availability
•Best protection for the product
 
 
4. Packaging Standards (Premium Protection)
 
Every item is packed to the highest standard using:
 
✔ Double-wall boxes
✔ Multiple layers of bubble wrap
✔ Corner protectors
✔ Shock-absorption padding
✔ Moisture trap / dehumidifier (for electronics)
✔ Fragile tape
✔ Extra reinforcement for international shipments
 
We pack vintage electronics to survive long transit journeys safely.
 
 
5. Shipping Rates
 
Shipping rates are calculated at checkout based on:
•Weight
•Size
•Destination
•Courier choice
•Value of the item
 
Tracking numbers are provided for all orders.
 
 
6. UK Shipping
 
Estimated delivery times:
 
📌 Royal Mail – 1–3 working days
📌 ParcelForce 48 – 2 working days
📌 UPS / DPD – 1–2 working days
 
(Rural areas may take longer.)
 
 
7. International Shipping
 
We ship worldwide using:
 
✔ DHL
✔ UPS
✔ Royal Mail International
✔ ParcelForce Global
 
Important for international buyers:
•Customs duties, VAT, and import taxes are not included in the product price.
•The buyer is responsible for all customs fees in their country.
•We cannot control delays caused by customs inspections.
 
 
8. Delivery Issues
 
8.1 Delayed Delivery
 
Delays may occur due to:
•Weather
•Strikes
•Holidays
•Customs inspections
•Courier network issues
 
These are outside our control, but we will assist where possible.
 
8.2 Incorrect Address
 
The customer is responsible for providing the correct address at checkout.
 
If a parcel is returned to us due to incorrect address:
•We can re-ship it once postage is paid again
•Or refund the item price minus original postage cost
 
8.3 Failed Delivery Attempts
 
If the courier cannot deliver and the item is returned to us:
•A re-delivery fee may apply
 
 
9. Damaged Parcels on Arrival
 
If the parcel arrives damaged, you must contact us within:
 
📌 48 hours of delivery
 
And provide:
 
✔ Photos of the outer packaging
✔ Photos of the inner packaging
✔ Photos/video of the item
✔ A brief explanation
 
All packaging must be kept for courier inspection.
 
Without evidence, courier insurance will not accept a claim.
 
 
10. Lost Parcels
 
A parcel is considered lost only after the courier completes a full investigation.
 
If the courier confirms lost, we will:
 
✔ Send a replacement (if available)
or
✔ Issue a full refund
 
 
11. Split Shipments
 
If an order contains multiple items, they may ship separately depending on size or courier rules.
You will receive separate tracking numbers.
 
 
12. Items We Cannot Ship to Certain Countries
 
Due to voltage or customs restrictions, some vintage electronic items cannot be shipped to certain destinations.
If an order cannot be shipped, we will contact you immediately and issue a full refund.
 
 
13. Shipping Restrictions
 
We do not ship to:
 
❌ P.O. Boxes (for large electronic items)
❌ Unsafe or embargoed regions
❌ Countries where vintage electronics are not permitted through customs
 
 
14. Contact Us
 
For shipping questions or assistance:
 
📧 info@vintagelondonstar.com
Vintage London Star Ltd
 
We reply within 24 hours.
Return Policy

Refund & Returns Policy

Vintage London Star Ltd

Last Updated: 17 November 2025

Thank you for shopping with Vintage London Star Ltd.
We specialise in rare, vintage, discontinued, and premium-quality electronics.
Every item is checked, cleaned, tested, and packed with professional care to ensure safe delivery.

Because of the nature of vintage electronics, our returns policy is different from modern retail shops and is designed to protect both the customer and our business.

  1. Dead-On-Arrival (DOA) Policy – 48 Hours

If your item arrives damaged or not functioning, you must notify us within:

📌 48 hours of delivery
via email: info@vintagelondonstar.com

You must include:

✔ Your order number
✔ A clear video showing the issue
✔ Photos of the packaging (inside & outside)
✔ A short explanation of the problem

Without video/photo evidence, we cannot process a DOA claim.

After 48 hours, we cannot accept fault claims, as the item may have been misused or damaged after delivery.

  1. Condition of Items Sold

We sell the following categories:

✔ Vintage / Used / Refurbished Electronics
• Cleaned, serviced, and fully tested
• May show light age-related marks
• Fully working at the time of dispatch
• Professionally packed for safe delivery

These items are not returnable unless faulty on arrival (within 48 hours).

✔ Brand New & Factory-Sealed Items
• Once opened by the customer, no returns are accepted
• If faulty on arrival, must report within 48 hours

✔ Boxed, Open-Box, or “As-New” Items
• Tested and confirmed working
• Non-returnable unless DOA

  1. Non-Returnable Items

Because we sell vintage and electronic equipment, the following cannot be returned:

❌ Items damaged by the buyer
❌ Items used with incorrect voltage (e.g., 100V Japan units)
❌ Items opened, modified, or tampered with
❌ Items with broken cassette doors, heads, belts, or internal damage
❌ Items returned without serial number matching
❌ Items used with mouldy, jammed, damaged, or unsafe VHS tapes
❌ Items returned incomplete (missing remote, cables, converter, etc.)
❌ Brand new sealed items that have been opened
❌ Media (VHS tapes, DVDs, CDs), cleaning kits, batteries
❌ Items returned after 48 hours of delivery reporting window

This policy protects against misused, swapped, or damaged equipment.

  1. Returns for “Change of Mind”

Because our products are vintage and fragile, we do not accept change-of-mind returns.

Please ensure:

✔ compatibility (PAL/NTSC/SECAM)
✔ voltage (UK 220–240V / Japan 100V)
✔ correct cables (SCART/HDMI/RCA)
✔ your TV supports the input

We are happy to advise BEFORE you purchase.

  1. Responsibility for Safe Use

The customer is responsible for:

✔ using clean, mould-free VHS tapes
✔ using correct voltage & adapters
✔ safe and gentle tape insertion
✔ proper ventilation during use
✔ not dismantling or opening the machine

Damage caused by improper use is not covered.

  1. Shipping Damage

If the parcel arrives damaged:

📌 You MUST keep all packaging (outer box, inner box, bubble wrap, inserts).
📌 You MUST provide photos and videos within 48 hours.
📌 We open a claim with the courier.

Without evidence, we cannot compensate or refund.

  1. Return Shipping Costs

If a return is approved:

✔ Buyer pays return postage
✔ Item must be packed safely (as originally shipped)
✔ Shipping costs are non-refundable
✔ If the product is damaged during return shipping, we cannot refund

For high-value items, we recommend:

📦 tracked delivery
🛡️ insurance coverage

  1. Inspection of Returned Items

Returned items are checked for:

✔ Serial number match
✔ Signs of misuse or internal damage
✔ Missing parts or accessories
✔ Condition compared with dispatch photos
✔ Tape loading mechanism condition
✔ Functionality on arrival

If the item is returned damaged, incomplete, or not as originally shipped:

❌ No refund will be issued, and the item will be returned to you.

  1. Refund Approval

If your refund is approved:

✔ It will be issued to your original payment method
✔ Processing time: 3–7 working days

If denied, we will provide clear reasons.

  1. Exchanges

We offer exchanges ONLY when:

✔ the item is DOA on arrival
✔ within 48 hours
✔ another unit of the same model is available

If no replacement exists, a refund will be issued.

  1. Items Incorrectly Returned

If you return an item without approval or without evidence:

❌ No refund will be issued
❌ You must pay postage to receive the item back

  1. Contact Us

For refunds, returns, or DOA claims:

📧 info@vintagelondonstar.com
Vintage London Star Ltd

We respond within 24 hours.

Payment Policy

💳 Payment Policy

Vintage London Star Ltd

Last Updated: 17 November 2025

This Payment Policy explains how payments are processed when you shop at Vintage London Star Ltd.

By placing an order with us, you agree to the payment terms outlined below.

  1. Company Information

Vintage London Star Ltd
Company Number: 16843553
Email: info@vintagelondonstar.com
Website: https://vintagelondonstar.com

  1. Accepted Payment Methods

We securely accept the following payment methods:

✔ Debit & Credit Cards (Visa, MasterCard, American Express, Maestro)
✔ PayPal
✔ PayPal Guest Checkout (no account needed)
✔ Apple Pay / Google Pay (if supported by device)

All card payments are processed through Stripe, a secure, industry-leading payment processor.

We do not accept:

❌ Cash on delivery
❌ Cheques
❌ Bank transfers (unless arranged privately)
❌ Cryptocurrency

  1. Secure Payment Processing

Your security is our highest priority.

✔ SSL Encryption

Our website uses full SSL encryption on all pages, ensuring your data is private and protected.

✔ PCI Compliance

All card transactions are handled by:
• Stripe (PCI-DSS Level 1)
• PayPal (PCI compliant)

We never see or store your full card details.

✔ Fraud Prevention

To protect our customers, we may use:
• Address verification
• Fraud detection systems
• Order verification
• IP/geo-location checks

Suspicious or high-risk orders may be cancelled for security reasons.

  1. Payment Authorisation

When placing an order:

1️⃣ Your bank or PayPal authorises the payment
2️⃣ We confirm your order
3️⃣ We prepare your item for dispatch
4️⃣ Payment is captured when the order is accepted

Orders will not be shipped until payment is successfully processed.

  1. Pricing & Currency

All prices are listed in:

💷 Great British Pounds (GBP)

International buyers:
• Your bank or PayPal will convert the currency automatically
• Exchange rates may vary
• Any additional currency fees are charged by your bank, not by us

Vintage London Star Ltd is not VAT registered, so VAT is not added to orders at this time.

  1. Billing Accuracy

You agree to:

✔ Provide correct billing information
✔ Use a valid payment method
✔ Ensure your payment details are up-to-date
✔ Ensure your billing address matches your card or PayPal details

If billing details do not match, we may:
• Contact you to verify
• Delay your order
• Cancel the order for safety reasons

  1. Payment Verification & Order Checks

For security and fraud protection:

📌 We may ask for identity verification for high-value orders
📌 Delivery must be to a real address (no large electronics to PO Boxes)
📌 Orders paid with PayPal must be shipped to the PayPal-verified address
📌 If verification fails, the order may be cancelled and refunded

This protects both the buyer and our business.

  1. Failed or Declined Payments

If a payment is declined:

❌ Your order will not be processed
❌ The item will not be reserved
❌ You must complete payment again with a valid method

We are not responsible for:
• Bank declines
• PayPal verification delays
• Credit limit issues
• Currency conversion problems

  1. Refunds (Summary)

Refunds are issued only in accordance with our:

📌 Refund & Returns Policy
📌 Terms & Conditions

If approved:

✔ Refunds go back to the original payment method
✔ Processing time: 3–7 working days
✔ PayPal refunds usually process faster
✔ We cannot refund to a different account

If your bank takes longer to post the refund, this is outside our control.

  1. Payment for International Orders

International buyers are responsible for:

✔ Exchange rate fees
✔ Import duties
✔ VAT/GST in their country
✔ Customs clearance charges

These costs are not included in the product price.

If customs fees are refused and the parcel is returned to us:
• Original shipping cost is non-refundable
• Return courier fees may be deducted
• Refund is issued only after receiving the item back in original condition

  1. Chargebacks & Fraud

Vintage London Star Ltd takes fraud seriously.

If a buyer files a fraudulent chargeback:

✔ Full evidence (photos/videos, serial number match, courier tracking, proof of delivery, correspondence) will be submitted to Stripe/PayPal
✔ We may block future purchases
✔ We may pursue legal action for loss or damages

We always resolve genuine issues professionally and fairly.

  1. Contact Us

For payment questions:

📧 info@vintagelondonstar.com
Vintage London Star Ltd

We reply within 24 hours.